HOTS logo
Return to Main Site
Search: Browse by Category:
FAQ Main Page
ASK QUESTION
View Questions by Category:

General (6)Passwords (2)Permissions (1)
Market Research (1)Log-in problems (3)Loading/Creating Exercises (1)
Hasp/Crypkey Problems (6)Documentation (3)Reports/Financials (1)
Other Questions (0)Troubleshooting (1) 
 
Top 5 Articles
I don't my want students to have full read and write permissions on the main server. What should I do?
There are several possible solutions to this depending on your particular set up and requirements. HOTS could be installed away from the main server using a peer to peer setup in ......
Last Update: 2009-07-23 Views: 16
I get the message ""hasp not found"" when I start HOTS.
The message \"\"hasp not found\"\" will be followed by an error code number. The two most common error messages are: Error Code (15) No active NetHASP License Manager was found. This ......
Last Update: 2009-07-23 Views: 14
How do I install the Crypkey version of HOTS?
WINDOWS 2000/NT/XP/2003 Family The Crypkey Installation is automatic. All necessary files are installed during the setup process and no further action is required. When you run HOTS, you will get a ......
Last Update: 2007-06-22 Views: 13
You get one of the following messages (or similar): 'License usage for a product in per server mode has exceeded the max. number of licenses purchased and will prohibit further licenses from being granted.' 'No more connections can be made to this remote computer at this time because there are already as many connections as the computer can accept.
This is not a problem with HOTS. Microsoft has limited the number of concurrent \'logins\' available to 5 with XP Home Edition and to 10 with XP Professional. If you need ......
Last Update: 2009-07-23 Views: 11
I would like a copy of the User Guide (Team Guide) in 'pdf' format.
It is available to download at www.hots-simulation.com/V4download.htm...
Last Update: 2007-06-22 Views: 11
Last 5 Articles
I want to install extra copies of HOTS onto the same server as my first copy but the installer will only let me modify, repair, or remove the current installation. How can I create the extra copies?
If the Installer will not allow you to make multiple installations, you can simply copy the contents of the first installation of HOTS into new folders. If your current copy of ......
Last Update: 2009-10-12 Views: 3
You get one of the following messages (or similar): 'License usage for a product in per server mode has exceeded the max. number of licenses purchased and will prohibit further licenses from being granted.' 'No more connections can be made to this remote computer at this time because there are already as many connections as the computer can accept.
This is not a problem with HOTS. Microsoft has limited the number of concurrent \'logins\' available to 5 with XP Home Edition and to 10 with XP Professional. If you need ......
Last Update: 2009-07-23 Views: 11
The Server seems to lose the key. You have installed the Crypkey protected version of HOTS and entered the 'key'; however, when you start HOTS on a client PC you are prompted for the key again.
Crypkey searches for a valid license each time it starts, and if it cannot see one it prompts for a new code. Before requesting a replacement site key, try starting HOTS ......
Last Update: 2009-07-23 Views: 7
The Nethasp License Manager (NLM) will not start. I get the following error message: "10 You called the hasp() routine with one of the services, without first calling the LOGIN service".
You are probably using a USB hasp and need to update the hasp drivers to work with your Operating System/Network. Copy and paste this link into your browser download the correct ......
Last Update: 2009-07-23 Views: 10
The Background Document mentions further details of the Windjammer Restaurant and the Captain's Pub in the HOTS help files, but I can't find anything. Where is this information?
This information is available in this document and will be incorporated in the help files in the next upgrade to HOTS 5....
Last Update: 2009-07-23 Views: 2
Return to Main Support page